All orders are placed online through the site.  Simply click on the product you wish to purchase, click on the ‘Add to Bag’ button, and proceed to either purchase additional items or go directly to the checkout page.

Saving items in your bag does not mean a reservation.  The facility allows you to keep track of what you want to buy until you are ready to make payment.

Given the nature of the items available on the site, item stocks are in limited quantities - it is possible that the item you saved in your bag may be unavailable by the time you make the purchase.  

When this happens, you can pay for the items that are available, and keep the out-of-stock items saved in your cart.  You can visit the site regularly to check availability.  If you are a registered user, you will be notified by a customer service representative of the availability of the items saved in your cart.

Orders are processed during regular business hours, 8am-6pm from Monday to Friday. Orders placed on non-business days (Saturday, Sunday and holidays) will be considered orders placed on the next business days.

When payment has already been made, you may no longer cancel or change your order. It is highly recommended that all information and order details be reviewed and finalized before clicking the ‘PLACE ORDER’ button.